The representative I dealt with could barely speak English and was not helpful and this was after dealing with a robot for 10+ minutes. MRP Commitment. I trusted the agent which was a big mistake. I would strong warn anyone considering working for them or entrusting their money to them, to do a great deal of independent research. I will never trust this company again and neither should anyone else.These guys have an antiquated payments system.
:)Tony and Dan outlined some great options, I'll expand slightly.I may just end up doing that tomorrow, but we can't help but want to avoid dealing with them now if possible. They're customer service is designed in a way to get nothing done. I have a trustworthy person to guide me through some of life's hardest decisions and we share our faith in Christ, which is powerful in creating a trustworthy relationship. This company, and I believe annuities in general, are total rip offs of the public. Terrible customer service. Low fees with personal help and a great fixed account - Pension2.I happened to listen to the annuity podcast myself, which is part of what motivated us to get rid of what we have with Axa. He tells me that it looks like my accounts are set for payouts, but there is nothing that can be done till Monday, when he will follow up with the right department and then with me. They are independent brokers working under an umbrella company selling their products. DONT GET AXA put your money somewhere else.Never disclosed surrender charges. Yet, over 50% of teachers are using them to save for retirement. Unfortunately the school I worked for set it's employees up with this company. He said, "combinded"...I am not using them based on thisAfter 20 years of having AXA accounts, now that Im retired I went to cash out the annuities.
AXA Equitable, AXA Advisors, LLC and AXA Distributors, LLC are subsidiaries of AXA Financial, Inc. and do not provide tax or legal advice. They will screw you!Called when I switched jobs and kept getting told to call this and that person. This is tantamount to elder abuse! Better to hide what you don't want investors to notice in a dense contract.Full disclosure - I do consulting work for Pension2 and created the Easy Choice portfolios, so decide for yourself my bias. I'm not with a credit union or iffy bank, I'm with BBVA Compass. And no paperwork was even in the works until I started raising hell! AXA Moderate Growth Strategy AMGSA 1-3 AXA Tactical Manager 2000 ATM2K 1-4 AXA Tactical Manager 400 ATM400 1-5 AXA Tactical Manager 500 ATM500 1-4 AXA Tactical Manager International ATMI 1-5 EQ/AllianceBernstein Dynamic Wealth Strategies EQABDWS 1-5 EQ/AllianceBernstein Small Cap Growth EQASCG 1-3 EQ/AXA Franklin Small Cap Value Core EQAFSC 1-4
Furthermore, after getting the run around with the forms to be completed. I had to email and call my broker again before they finally prepared it and sent it to me on the 23rd! Hell will freeze over before I would recommend AXA to anyone. The Members Retirement Program is designed to deliver what busy professionals want, a commitment to keeping costs affordable while delivering a turnkey program with a wide range of services to help minimize the amount of time plan sponsors need to start and manage the program. At least Im thinking that only one was stolen so again contact AXA online chat to again be told I have to call. Depending on her risk profile though, you may want to consider something other than the Target Date options. The are not Cyber safe, too many loose ends. In spite of the forms saying you could fax them, the fax number listed on the forms did not work at all and gave a message that the line was disconnected. Run for the hills and don't consider these folks.HUGE fees if you try to withdraw funds and a very painstaking process at that. On Tuesday, finally the second annuity shows up deposited in my checking account. We have an independent adviser who is either dead or has retired.
They are very polite as they screw you over big time.I rolled my 401 away from Axa and Axa processed my paperwork ad a distribution instead. He explained that due to the time he was unable to get anyone from the right department (remember he is computer technical assistance) since they have all left for the day.
Lowest possible fees with an 800# to call - Vanguard. Management get off your ass and do your job, and take care of your clients.On 8/10/2018 I went to AXA Advisors’ Houston Texas branch, where an AXA Advisor helped me to change the form of my name with my AXA account. Faxed them the same exact form filled out exactly as I had done before but with an extra fee for overnight processing. So now I have to jump through hoops to get it to them. I am the legal guardian of my mom's estate.
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