I see you post this sometime ago and i hope you are still doing this.I have been out of power for 17 hours and I call and call over and over with the same results nothing the storm Matthew wasn’t even that bad and 17 hours of no power REALLY I mean come on 5 miles down the road they have power I mean come on wth same amount of people 63 I am not not having any faith in duke Engergy how bout I can’t pay my bill due to the storm that’s unexceptible oh hell no im so done with dukeMy wife, Marsha, and I, have serious medical issues, requiring our power, to stay on.
payed the $80.25 services was not restored that night. Yet it took a WEEK to restore our power. mighty funny you knew where I lived to turn it off!!
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Asking for assistance in replacing the television.Duke energy came out and disconnected my services to nonpayment for which I didn’t have the money to pay…but the man who came to disconnect stole out my barn and yard and this happened on June 17 2016 and my lights are still off due to me still not having the funds to pay and I ask could the at least turn them back in until I can pay my bill on the 3 of the month and got shut down by customer service .it is so hot down here in s.c. me and my kids are about to monkey in here ..but anyways service is off and I’m just down on my luck at the moment and needed a Lil help but no can do from duke energy even tho their worker stole from my yard …and I have video!!! I have low windows in front of my home.. TELEPHONE: 1-800-552-4034 (Toll Free), 1-720-789-2782 (International) I tried to give the customer service representative the correct addresses to send the bills to as well as phone numbers and I was told that she cannot make changes to the account….
NO ONE has taken ownership for the mistake, that my account and services were disconnect on the error of the Duke Energy representative and now I am being held responsible for their mistake. And, all I get now is the answering machine for both Ms Hayes and contractor Frank Del Piano. I will never have service with Duke nor will I ever recommend them to anyone especially to the military and their families!! Those two days my services was out calling dispatch was like talking to a dog..gave me all kinds of reasons as to why they didn’t do it that night…oh the driver got lost…you wasn’t at home..I wasn’t at home when you cut it off!! I’ll take my electric co-op any day!I have been through so much with company. I do not give consent for this and am sending 2 letters tomorrow via Certified Mail (one to Duke Energy and one to the contractor they’ve hired to illegally install these meters).
I would consider helping you strengthen your case.DEBBIE contact me. Equafax can not give you anymore verification of who I am than you. Not our responsibility.
Maybe they’ll be back tomorrow, but I wouldn’t count on it.
That number lead me know where.Duke energy cut my power off yesterday by mistake, this is at 3:30 P. M. And now today (the next day) at 4:40 P. M. It is still not back on. And I mean perfect.
Providing reliable power.
And the lady admitted the meter was reading wrong so they had to change itI have also sent this to the mediaBETTER BE GLAD YOU DIDN’T HAVE TO DEAL WITH THEM WHEN THEY CUT YOUR TREES BY MISTAKE !BECAUSE THEY DID NOT HAVE AN EASEMENT OR RIGHT OF WAY IN PLACE ! Thank you, Debby YoungI have been dealing with Duke Energy in Ohio since June 2016. Both have come out to meet with me at the church to discuss our power situation and were knowledgeable and driven to ensure our concerns and needs were met. You have cost this customer a refrigerator and freezer of food. Duke Energy Headquarters 526 S. Church St. Charlotte, NC 28202. This is a very poorly organized company that doesn’t empathize with their clients.
Now they want me to pay some deposit of over 300 dollars to them or else they will shut off my service. EVERYTHING. The algorithm is subject to change in future.Duke Energy is ranked 144 out of 751 in Utility categoryYou can contact the customer service of Duke Energy calling Duke Energy's phone numbers. Still “assessing damage.
Or out of pocket margins.
Have also documented via phone that I DO NOT CONSENT to the installation of a Smart Meter surveillance device also highly problematic for its carcinogenic radiation levels on my property and any attempt to do so will be viewed as illegal trespassing. I checked my bill it said nothing of the such.
It is a bit suspect that there is no one other than the call center to speak to for assistance. Wow..he still not in custody!! I refused to end the conversation and kept them on the phone until the technician arrived. !Also a monopoly in case anyone was wondering. I am currently having an issue with both my local office and your customer service team.
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