proofpoint final action

Hi, A customer is trying to send us an attachment (.zip) and its size is ~6MB and its only 1 file. If the message isn't delivered in the end, they think the attachment is malicious.hello there, i can see that this subreddit is not really active still, has someone had the final rule "scanning" before? These messages can be released from Quarantine; Blocked: Message that are blocked because of a virus or executable file.. Keep in mind the logs found on Proofpoint Essentials only tell you what happens to the message once it is accepted and received by one of our MTA’s. mx2-us1.ppe-hosted.com # #SMTP#. I have not seen that particular one.You might also see "AD Queue" for messages pushed up to TAP, and based on your settings there is a timeout before that message is reinjected or released. I know this is an old post but oh well. A result of ADQueue means it was sent to the attachment defense module and a second instance of this message will be seen in the search results with the actual final rule. You can search the logs by Day, Today and Yesterday, Week, two week, and 30 day intervals. grep " InternalUser@xyz.com " /var/log/maillog Feb 2 06:32:17 pph50506 queued-ExchangeProfile[16494]: n12EVAoe015850: to=< InternalUser@xyz.com >, Trouble-shooting possible email delivery problems using the Proofpoint Essentials Interface Posted by Riaan Kok, Last modified by David Szoke on 19 January 2018 07:16 PM In short, this can be done using the 'Status' column in the Email Logs section of the Proofpoint Essentials Interface. Bounces and Deferrals Troubleshooting:. October 2017 in Business Security. Search, analyze and export message logs from Proofpoint’s Proofpoint offers a comprehensive solution for data protection and governance through an integrated, security-as-a-service platform. taneli Posts: 3. mx2-us1.ppe-hosted.com # #SMTP#.

Blocked: Filter fired, message not delivered. A message log status can be defined as the followingNote: Silent users do not have permission to log into the interface, hence cannot perform this action. Please contact your admin to research the logs.For OUTBOUND mail logs, if messages are not showing up here, please verify the following:An email can have any of the following statuses:Log loading will take longer for the wider ranger of information you review.

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