High-quality hot tubs rarely have pump issues, but when they do, repair is typically the answer—not necessarily buying a new hot tub. On Caldera Utopia® Series spas, the logo light serves as a helpful and visible diagnostic tool. At that point, tighten the fitting, turn the spa back on, run the jets, and then check the union to make sure it isn’t leaking. * Discounts do not apply toward shipping, handling and freight fees, taxes, the purchase of select items, or previous orders. All rights reserved. There might be some water in a place that there shouldnât be, or there might not be any noticeable problems. In extremely hot weather, check for proper cabinet ventilation. 3. A hot water recirculating pump is supposed to make your access to hot water more convenient, not less. If so, it could be clogged filter. 5. If there are no valves, you can use a hard clamp on soft hoses, or plug a 3/4" line with wine corks. Flow. Check for blockage in the filter cartridge, skimmer basket and pump intake fittings. To identify if your model has a circulation pump, look at the number of Amps on the label. Not all spas have a circulation pump however. Using a circulation pump is a great way of keeping water traveling throughout the system. Replace the filter cartridge and verify the solution worked.4. Rinse the underside of your hot tub cover frequently with a garden ⦠© 2021Leslies Poolmart Inc. We’re sorry we missed you; we look forward to assisting you soon. If circulation pump is not powering on, try cutting off power at the main. For water loss in spa / hot tubs of less than 3 mm per day. , you’ll find the main pump that powers the jets and a circulating pump that maintains the water’s condition and temperature. Other possible clogs include downstream obstructions, in an ozone injection manifold, or specifically the Mazzei injector, or if a return fitting or drain cover is used, where the water returns to the spa, it could be clogged on the inside. Prices & offers are subject to change. Be sure to cut off power first, and close valves on each side of the pump. Your local dealer can also help you with regular maintenance and service. Turn the spa on and set the heater to below ambient temperature to avoid damaging it. Clamp the shaft tightly while you spin off the impeller. One of these pumps will be for the purpose of circulation and the other will be for the jet mechanism. I've seen them last only a few years, and I've seen them last 20 years, and I wish I knew the secret to a long life, but it seems random. Top spas, such as Caldera® spas, have failsafe and diagnostic tools engineered into them. In my next post, I'll cover Replacing a Hot Tub Circulation Pump, or how to select the correct make and model of circ pump, and install it yourself. Contact your local dealer - Pricing can vary by location. Spa costs can differ based on climate, model, and usage, but typical monthly electrical costs are in the $10 to $20 range. Find the right spa circulation pump for your hot tub model - Hot Tub Warehouse! Above both is a PVC pipe and a fitting (a union) that joins the pipes to the water pump. A hot tub pump not working correctly may be caused by electrical issues, airlocks, or debris blockage. Always check the level when doing routine hot tub maintenance. Either way, if the humming gets progressively more loud, you know you are not going to ⦠Free shipping over $75 on all spa pumps including the Waterway pump. No orange light means that water temperature is outside of 2° F of the set temperature. The power of the pump is enough to cause the water to travel right back up to the boiler from the pipework. It is your responsibility that you are comfortable and ⦠Most important, both issue triggers can also cause a heater high-limit trip that will render the spa unresponsive until it has cooled down or the issue has been addressed. Now, that doesnât mean that youâll have hot water circulating 24 hours a day through that line. Here are a few potential problems: The pump is not working. Spa pumps also give an extra boost to the spa jets. Make sure that they are open. If they are, clean the filters as per your Owner’s Manual. If your spa is out of warranty and you want to attempt to troubleshoot further, follow the directions noted below. 3/4" intake & discharge barbs fittings. Hot tubs are a luxurious means of relaxation and rejuvenation, yet even this source of sublime pleasure has to be maintained. To troubleshoot issues with the temperature sensor, heater high-limit thermostat, and the spa control box, disconnect power to the spa by flipping the GFCI breaker, and leave off for thirty seconds. This doesn’t mean that there’s an issue with the pump; it simply means that you’ll have to rule some things out to get to the root of the actual problem. Sometimes a leak can be detected early and a pump seal replacement can be the solution that saves the pump. Check if electricity is getting to the pump using a voltmeter. Gate Valve Repair. Circulation pumps circulate the water at a low flow rate. I did some troubleshooting and traced it to a circulating pump - as soon as I disconnect its black and white power wires from the control board I can reset the breaker. Redesigned 120v Circulation Pump $295.00 $178.50. Common spa/hot tub circulation pumps are made by Aqua-Flo, Grundfos, Laing and Waterway. Access the filters by opening the filter compartment, and then visually inspecting them to see if they are dirty. When the diagnostic logo light shines orange and gray, the spa water is within 2° Fahrenheit of the set temperature and ready to enjoy. If is not receiving voltage but it should be, then you likely have a circuit board issue. Turn the spa off immediately to prevent damage to the heater and the pumps. Or, it could be the bearings in the motor going bad. A flashing orange light indicates a problem with the temperature sensor. Leslieâs Pool Supplies, Service & Repair, is your local neighborhood pool store. Replacing Your Sta-Rite Pump Seal. First verify your spa is receiving the specified incoming voltage into the circuit board as well as out of the circuit board to the transformer. Browse hot tub equipment to find hot tub circulation pumps & more. Online prices & selection generally match our retail stores, but may vary. If troubleshooting your hot tub pump doesnât fix the issue, contact your local spa dealer for support. At that point, tighten the fitting, turn the spa back on, run the jets, and then check the union to make sure it isn’t leaking. If you do not see any air bubbles on your third or fourth attempt, stop immediately and contact your dealer to arrange a service call if your spa is under warranty. At the furthest point from the boiler, youâll need a dedicated hot water line that runs back to the tank, creating a perfect hot water loop. You can find useful tools to help you fix your spa here. If the pump fails, you’ll be waiting for the hot water to reach you from wherever you have the tankless water heater installed. Sometimes your hot tub parts will need tending to. Clamp the shaft tightly while you spin off the impeller. Checking the voltage that the spa pump receives will also help. Thank you for your business! circulation pump blows the breaker My tub stopped working this weekend - the GFI breaker is off and does not reset. Replacement filters may be necessary to restore the health of your spa. If all is running well, replace the access panel. BAD BEARINGS: Inside of a normally quiet circulation motor are two bearings that ensure smooth rotation of the rotor within the stator. Hot Springs Spas has also created an Energy Smart system to make it easier to enjoy the many benefits of a hot tub without using a lot of energy. The next time you’re negotiating with yourself about your fitness routine remember just a quick 20-30-minute dip counts as exercise…and so much more. Watkins SilentFlo Circulation Pumps Factory Replacement Circulation Pumps for all Hot Spring, Tiger River & Limelight Spas. If your hot tub wonât heat the water properly, it could ⦠When that happens, it’s called “tripping” the GFCI. Using Dimension One Spa Parts we teach you how to fix your spa: Spa Jets, Spa Pumps, Laing Heaters, Spa Ozone, Spa Pillows, Hot Tub Heaters, Vision Cartridge, Spa Filters and More. CLOGGED IMPELLER: Circulation pumps usually pull water from the skimmer/cartridge filter, and it's not uncommon that bits of debris, or even parts of the filter itself get sucked into the pump, clogging the impeller. At that point the solution is to replace the pump. At this point, you either need to replace the bearings, replace the motor, or replace the entire circ pump. The water must be above all water inlets, including an inlet that may be at or near the top rim of the hot tub. Follow the circ pump plumbing, and look for any possible kinks in the hose. To remove an airlock, follow the steps below: If taking the above steps fail to remove the airlock, disconnect the spa from its power supply, remove the access panel, and locate the pumps. Next, check the service tag on the side of your circulation pump. For leaks in walls, floor, housing, return lines, suction lines, skimmers, fittings, etc. You may need to invest in a new pump or your existing pump may need to be maintained. If your hot tub pump has worn out or has become damaged, a trained technician can replace it. AIR IN THE LINES: If you have just drained the spa, you may have an air lock on the circ pump. For water loss in pools of less than 5 cm or 50 mm of water per day. Also check the shaft to gauge the rotation. If your pump is receiving the specified voltage but is not running, then replace the … When these bearings age, they begin to shriek and squeal, or grind loudly. Research allows us to open doors to show the world the benefits of hot tub use. There you will see one half of the shaft seal (the spring half) on the impeller stem, and one half of the seal is press fit into the back of the volute, where the motor shaft enters. These two models, the new E5 and the Silentflo 5002 were used for all circulation pump replacements in all Hot Spring Spas & Tiger ⦠Not every hot tub is equipped with a circulation pump, some have 2-speed pumps instead. Below is a list of some of the more common hot tub pump issues and the steps you can take to resolve them. Many spas use a 2-speed therapy pump, with low speed used for constant circulation, and high speed used for turning the jets on high. It’s just one of many ways that the network of Caldera spas dealers supports their customers. It could be Air, Scale or a Clogged Impeller. Sign up for email to receive $10 off your first order of over $50. They can be removed with a stiff brush, or a chemical like CLR. Join the Leslieâs Rewards Program for special offers and savings. There you will see one half of the shaft seal (the spring half) on the impeller stem, and one half of the seal is press fit into the back of the volute, where the motor shaft enters. An experienced Greenwell Plumbing technician will get you back up and running as soon as possible. If circulation pump is not powering on, try cutting off power at the main. Spa circulation pumps don't wear out and pump less water over time, they either work or they don't. With Caldera spas, diagrams are included in the Owner’s Manuals. For more details and information on fixing a leaky hot tub, check out our leaky hot tub troubleshooting guide. Common spa/hot tub circulation pumps are made by Aqua-Flo, Grundfos, Laing and Waterway. Your pump is not compatible with your system. Above both is a PVC pipe and a fitting (a union) that joins the pipes to the water pump. 4. If you decide to replace your hot tub circulation pump, the job of actually replacing a circ pump seems to be less trouble for most people than ordering the correct replacement circ pump for your particular hot tub. Replacing Your XP2e Pump Seal. But sometimes the pump stops working correctly. For your convenience, shop in stores, online or download the Leslie's Pool Care App. To troubleshoot the heater, check the thermostat and filter for damage; Check your pump’s priming to make sure it is working properly; Understand what your hot tubs error codes me; Secure any loose bolts, nails or screws; GFCI breaker trips; Need Hot Tub Troubleshooting Tips or Advice? Additionally, dirty filters can block water flow and cause a similar issue. Gurgling, humming or grinding noises on a spa circulation pump are good indicators of a problem. Does your circ pump work with the filter as well as the heater? Malfunctioning Pump. The water must be above all water inlets, including an inlet that may be at or near the top rim of the hot tub. Loosen the union (do not completely disconnect it) to release the air. If it did not, check for these other common culprits that prevent hot tub pumps from operating properly: a low water level, an airlock, and dirty filters. Though it can be caused by a host of possible parts, determining the problem part will take some troubleshooting and repairs will require working with electricity. You can also pull out the spa filter and insert a garden hose into the hole, sealing around the hose with a clean cloth or sponge, to force air out of the lines. If you attempt to fix it yourself, you may void your warranty. If you feel low volume of water coming out of your heater return, the first thing to do is to remove the spa filter and see if the flow improves. Circulation pumps tend to last 5-10 years, although your mileage may vary. The first thing that you therefore need to check is the capacitor on the motor. Remove and Replace a Jet Pump. Contact us to learn how you can buy from home, may not run because of other issues with your hot tub. Open the lock nut slightly until you hear air hissing, then tighten up again as water begins to leak. Next, check the service tag on the side of your circulation pump. One thing for sure however, is that at some point in the life of a spa or hot tub, a circulation pump will develop problems. Exactly What Is a Hot Tub Circulation Pump? With Caldera spas, diagrams are included in the. Therapy or Jet pumps have much higher Amp usage, and you would see at least 6 Amps listed on the motor label. If the spa senses a power supply or electronic system issue, for example, it will shut down automatically to avoid damage. For hot tubs with a salt level up to 3000 ppm. Hot tub & Spa Circulation Pumps - Shop our huge selection of replacement circ pumps by Laing, Waterway & Grundfos. If the water is getting too hot, there are several adjustments you can make to ⦠And you can try them yourself before calling a specialist. To replace a hot tub pump shaft seal, you need to open up the wet end of the pump, known as the volute. If they are. A boiler's circulator pump is used to remove hot water from the boiler, and then pass it into heating devices such as the radiator or a convection pipe system. Pull out the cartridge filter, to see if flow improves and the circulation pump is doing better. An airlock is another fairly common issue that can affect hot tub pump operation. 3. A flashing gray light indicates that the heater high-limit thermostat has tripped, meaning that the spa water is above an acceptable temperature range or that there is a flow issue. To reset the GFCI and restore power to the spa, simply press the GFCI’s reset button. Leslie's is proud to partner with Hot Tub Works to bring you this helpful content on. This content was previously featured on the Hot Tub Works website. If the spa senses a power supply or electronic system issue, for example, it will shut down automatically to avoid damage. Here's how to troubleshoot a circulation pump on a spa or hot tub, to determine if the circ pump needs repair or replacement. If after cleaning the spa filter, the problem reoccurs, replace the spa filter. If it is under 1.5 Amps, it is a circulation pump. If your hot tub is tripping the breaker, you could spend quite a ⦠As always when troubleshooting, have your Owner’s Manual handy. Set the jets on high for 10 to 15 seconds to force the air out of the pumps. Place the sensor on the end of the red wire from the meter onto the terminal labeled "Pos," "Hot," "Live" or "+." In case all this is fine, consider checking if something is stuck in the pump impeller. One of the best things about a hot tub circulation pump is quiet operation; they make almost no noise. Some large homes even use a number of pump⦠Maybe a dirty spa filter. When the GFCI detects an issue with the power supply, such as a ground fault or a short circuit, it cuts off all electricity to your spa. 6. My GFCI Breaker is Tripping. When the spa senses an issue, the diagnostic logo light may turn off, blink, or the colors may flash independently. If all is running well, replace the access panel. This doesn’t mean that there’s an issue with the pump; it simply means that you’ll have to rule some things out to get to the root of the actual problem. So what might cause a hot tub pump not to work? 2. We offer the best selection of pool and spa chemicals, pool cleaners, pool equipment, cleaning accessories and pool inflatables and floats. No gray light indicates that a problem has occurred with the power supply or there is an issue with the spa control box. breaker. A test to confirm is to disconnect the plumbing and turn it on very briefly, to see if it still makes funny noises. Also, check all fuses for continuity. A hot tub service professional can perform a thorough hot tub pump check-up and diagnose each component of your spa. Leave the union loose until water begins to flow from it. For urgent questions, you can reach us directly at Before you call out a Balboa service technician, though, try to do some troubleshooting with your Balboa hot tub ⦠If you turn on your spa, hear the pumps running, but see no water flowing from the jets, the most likely culprit is an airlock. When the spa is refilled, some of that air may become trapped and act as a plug that keeps water from moving through the hot tub’s piping. If taking the above steps fail to remove the airlock, disconnect the spa from its power supply, remove the access panel, and locate the pumps. If you see air bubbles emerge from the jets, leave the jets running to eliminate all of the air. If your spa’s jets can be manually adjusted, open them up all the way and ensure that all diverter valves are in the open position. To replace a hot tub pump shaft seal, you need to open up the wet end of the pump, known as the volute. This will tell you approximately what voltage your circulation pump should be getting. The way to tell if a spa pump is a Circ Pump, and not a Therapy Pump, is by the Amps listed on the motor label. Talk to your local dealer to get the best prices and options. Loosen the union (do not completely disconnect it) to release the air. Carefully place the sensor on the end of the black wire from the meter onto the terminal block that the wires from the plug connect to first marked "Neu," "Neg," or "-." Access the filters by opening the filter compartment, and then visually inspecting them to see if they are dirty. 115v OEM Circulation Pump For Select Jacuzzi® Hot Tubs & Sundance Spas® Fits all 120/240v convertible hot tub models. For slice valves, the handle should be Up, and for ball valves, the handle should be parallel to the pipe. They are non-stop in their slow motion and continuously heat chemically treats, and filter out the water. Your pump may have an air lock in the housing and line that should be drawing water from the tub. Your Hot Tub Wonât Heat Up Properly. Replacing the Jacuzzi Pump Seal. Humming or hammering noises coming out of the hot tub are a good indicator of a malfunctioning pump. This pump be placed over the boiler will circulate the hot water from the tank to your faucet. If this is faulty it will need replaced and usually costs approx. If your pump is receiving the specified voltage but is not running, then replace the circulation pump. Fast, free shipping on orders over $100! If the hot tub pump is leaking, it can quickly deteriorate and burn out the motor. If there are no lights whatsoever, the power to the spa may have been interrupted and needs to be restored. Dimension One Spa Troubleshooting. Once you return power, check the logo lights to see if that reset resolved the issue. Over the years Watkins Manufacturing has distilled down their dependable circulation pumps to two models. Specific logo light behaviors alert you to specific problems: In general, the best place to begin troubleshooting a hot tub is by checking the ground fault circuit interrupter (GFCI). If one day you discover that your pump is making a strange noise or not working at all, you can likely troubleshoot the problem on your own. Leslie's is proud to partner with Hot Tub Works to bring you this helpful content on lesliespool.com. Some circ pumps have an air bleeder knob, or you can loosen the union nut to release the air. Check that all valves are in the open position. Leave the union loose until water begins to flow from it. As always when troubleshooting, have your. If troubleshooting your hot tub pump doesn’t fix the issue, contact your local spa dealer for support. Always check the level when doing. Plus, when you buy a spa that uses quality materials and the latest technology, youâll save on maintenance, energy costs, and the expense of replacing costly salt water hot tub systems in the long run. A spa's GFCI (or Ground-Fault Circuit Interrupter) breaker tripping is a common problem and most of the time an easy fix. Troubleshooting and Repairs. Replace the filter cartridge and verify the solution worked.4. Discounts cannot be combined with other offers. Often, the pump is fine, but an airlock or a sensor issue is keeping the spa from running. Hot Springs Spas has also created an Energy Smart system to make it easier to enjoy the many benefits of a hot tub without using a lot of energy. A low water level will cause the hot tub’s pump to struggle to create the pressure the spa jets need to function properly. Immediately Purge an Air Lock in Your Circulation Pump. Shop Online or at any of our 900+ retail stores! The impeller housing or the wet end cover plate of a circ pump can be removed to inspect the impeller. Check that power is on, and the breaker or GFCI test button are not tripped. SCALE DEPOSITS: Calcium or lime deposits can built up and create noise that makes a 'hush pump', not so quiet. To fix this, make sure there are no electrical problems with the breaker, motherboard, or pumps inside the hot tub. 2nd Day Air Shipping and Overnight Shipping not available for chemicals, spas, and other items that normally ship by freight. Unsuitable applications: Note: This test only works on 850 Series with Circulation Pump prior to 2001: Try turning the #1 pump which is 2 speed. A low water level will cause the hot tub’s pump to struggle to create the pressure the, The ideal water level for your spa is about an inch above the highest jet. Also as a filter becomes dirty contaminants will not be removed, leading to other problems (such as water chemistry issues) that will damage the pump and hot tub cover. Worn out bearings, broken seals, or leaky water are all signs of caution. Replacing the Water Way Pump Seal. This hot tub circulation pump draws water through a filter (1989 forward spas) and then pushes it through the heater, ozone injector (if equipped) and back into the spa through the heater return fitting or floor drain. 1-800-537-5437. Circulator Pump relays and circulator pump testing: How to tell if the circulator pump is working at all Circulator Pumps: Hot Water Heating System Circulator Troubleshooting & Repair Guide Circulator pump relay switches & controls on heating systems: Troubleshooting & Repair Guide How to tell if a heating circulator pump is working Why do some heating ⦠Over time, your spa loses water due to evaporation and spillage that occurs with regular use. Need Help? What the Latest High-Tech, Smart Hot Tubs Offer, How CoolZone™ Can Help You Find the Best Summer Hot Tub Temperature Setting, Utopia Series: A Perfect Hot Tub for Nearly Any Backyard Landscaping Design. Key Takeaways If Your Hot Tub Is Not Working. Circulation pumps used in spas and hot tubs, also called Circ Pumps or Hush Pumps, are low-flow pumps that constantly circulate the water (24/7) very slowly, to continuously filter, heat and chemically treat the water. Spa / Hot Tub Pump Runs But Does Not Pump Water If the pump runs but will not prime - the motor spins but water is not exiting the tub jets Check the water level in the hot tub or spa. For all types of spas, hot tubs, and pools. In a Caldera Vacanza® Series spa, you’ll find the main pump that powers the jets and a circulating pump that maintains the water’s condition and temperature. A hot tub service professional can perform a thorough hot tub pump check-up and diagnose each component of your spa. If the pump runs but will not prime - the motor spins but water is not exiting the tub jets. Contact a dealer near you to learn more about Caldera spas and our dedication to delivering quality, reliable service to our customers. Check the water level in the hot tub or spa. This will tell you approximately what voltage your circulation pump should be getting. When the hot tub is in a filter cycle, make sure P1 low-speed is on. This content was previously featured on the Hot Tub Works website. Feel free to leave us a message and we will be in touch as soon as an agent is available. While you will generally find a single pump in a hot tub or spa, there are a number of spas that have two pumps in them. Check that the filter/strainer has been filled with water. Setting a schedule to keep your filter clean is the best way to avoid issues. In many cases, a hot tub pump may not run because of other issues with your hot tub. Over time, your spa loses water due to evaporation and spillage that occurs with regular use. Inspect the hoses (pipes) and the impeller surfaces for any deposits. Please obtain a google maps api key and put it in Site Preferences! The pump of your hot tub is humming uncontrollably and you have no idea why. Secondary causes of extra low flow on a low flow hot tub circulation pump include the items mentioned above; either there is air in the line, or something is blocking flow before the pump on the suction side, or after the pump on the pressure side. We have the solution to all your pool and spa needs. It sounds like you have a circ pump barely working, probably below optimal flow rate. breaker. The ideal water level for your spa is about an inch above the highest jet. If your hot tub pump has worn out or has become damaged, a trained technician can replace it. Circulation pumps used in spas and hot tubs, also called Circ Pumps or Hush Pumps, are low-flow pumps that constantly circulate the water (24/7) very slowly, to continuously filter, heat and chemically treat the water. Every store also offers Free In-Store Water Testing and Free In-Store labor on repairs. When water is drained from a spa, air flows in to replace it. If there is no action at all from the circulation pump, your topside control panel should be giving you an error code, perhaps a FLO or OH. If you notice one of these signs that your recirculating pump isnât performing at its peak, call your neighborhood plumber today. Open up the circulation pump as described above to check this possibility. Troubleshoot a Hot Tub Heater There are some simple steps you can take before you call in a repairman to fix your hot tub. Not all hot tubs have a circulation pump, but some have 2-speed pumps. Call Us - 1.800.537.5437. Top spas, such as, , have failsafe and diagnostic tools engineered into them. But if the spa is leaking water, call your local dealer immediately so an experienced technician can evaluate the problem. When heater got too hot it tripped the reset buttom, which is there to prevent further failures do to lack of circulation. Check slice valves. Hot Tub Pump Leaks How to recognize and prevent hot tub pump leaks. Anything under 1.5 Amps would be a Circ pump. LAING Spa Circulation Pump E5 (with Free Peak Products 3 Pack Connectors Terminals) - 74427 for Watkins: Hot Spring, Tiger River, Caldera Hot Tubs 4.4 out of 5 â¦
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