Stripe provides everything you need to create a holistic ecommerce experience for your business—online and in-person.
By setting an email address, Stripe Billing can, as part of its Automatic Collection process, notify the customer of failed payments or when further action is required to complete a payment. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes, including fraud prevention, and subscription management. To verify your business address automatically, ensure that all fields are filled out and formatted correctly in your Stripe Dashboard. A notification in your Stripe dashboard requesting additional information about you or your account;Email your platform: Your platform can help you with questions regarding the service they provide, and other basic troubleshooting for your account.If you have completed a purchase with a merchant who uses Stripe:If you are contacting us in response to:Stripe support is available for users 24 hours a day, 7 days a week.An email from Stripe requesting additional information about you or your account; orIf you are a Stripe user but you created your account through a third-party platform such as Kickstarter, Shopify, or Squarespace:An email received from Stripe about your payouts or account balance;
Online payment processing for internet businesses. Get your questions answered and find international support for Stripe. Craft beautiful, high-converting payment flows with our drop-in checkout experience, SDKs for iOS and Android devices, and extend your online experience into the physical world.Securely store customer payment information for one-tap purchases on your app or website. Contact Stripe customer service.
"Know Your Customer” (KYC) obligations require Stripe to verify that account holders are operating from the business addresses they provide in their account application. Contact Stripe.
Use Stripe’s payment platform to accept and process payments online for … Is it possible to just update a customer's stored address on Stripe and not the card as well? Find help and support for Stripe.
Store your application’s internal customer ID within the metadata attribute.
Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. All documents must include either the name of your business or the name of the owner of the Stripe account.For addresses that we are not able to verify independently, we might request additional documentation that will allow us to complete the verification process.Articles of Incorporation or other government-issued business documents Using Stripe through another platform. Utility bills (water, electricity, gas, internet)Rental or lease agreement with the signature of the owner/landlord and the tenantTo verify your business address automatically, ensure that all fields are filled out and formatted correctly in your Stripe Dashboard.Below are examples of documentation we can accept for the purpose of this verification.
Get your questions answered and find international support for Stripe.
Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information.
Find email and contact information for Stripe, including sales, help and support, and media inquiries. If you are a Stripe user but you created your account through a third-party platform such as Kickstarter, Shopify, or Squarespace: Email Stripe Support: Stripe can help with questions about your Stripe Dashboard or other Stripe-specific questions.
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